Frequently Asked Questions
Everything you need to know about your TecSox experience
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours and typically reach our customers within 3 to 5 business days depending on the location.
Do TecSox products come with a warranty?
Yes, all our electronic products come with a 1-year limited manufacturer warranty covering any technical defects or hardware malfunctions.
What is your return and replacement policy?
We offer a 7-day hassle-free replacement policy for products that arrive damaged or are found to be non-functional upon arrival.
Are the wireless earbuds compatible with both iOS and Android?
Absolutely. All TecSox Bluetooth devices use universal connectivity standards and are compatible with iOS, Android, and Windows platforms.
Which payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and popular digital wallets for a secure checkout experience.
How can I track the status of my shipment?
Once your order is dispatched, you will receive a tracking ID via email and SMS to monitor your package in real-time.